Delete your All4s account

All4s by Dreadrock Software. You can delete your account and its data at any time, in the app or by asking us by email.

Option 1: in the app

Open All4s on the phone that uses the account you want to delete.
Open Settings from the menu.
Tap Delete my account.
Type DELETE to confirm, then tap Delete my account.

The account is deleted straight away and the app starts again as a new guest. This works for guest accounts too.

Option 2: ask us by email

If you no longer have the app, or cannot sign in, email support@all4s.dreadrocksoftware.com with the subject "All4s account deletion request". Send it from the email address on your account if it has one; otherwise include your display name and roughly when you last played. We may ask a question to confirm the account is yours, then delete it within 30 days and email you when it is done.

What is deleted

Your account and sign-in (user id, email, linked Apple or Google sign-in)
Your profile: display name and avatar
Your stats and your leaderboard entry
Your sign balance and any remaining All4s Pro benefits
Your push notification tokens and online status
Your invites and your seat at any open table

What is kept, and for how long

Chat messages you sent stay with the table's history (they show your display name at the time) until that history is deleted, within 90 days after the table closes.
Abuse reports made about you or by you are kept up to 1 year after they are resolved, for safety and to stop banned players returning.
Purchase records (store transaction id, product, date) are kept up to 7 years for tax, accounting and fraud prevention, without your profile.
Server logs are removed within 30 days, and backups roll over within 30 days.

Subscriptions: deleting your account does not cancel All4s Pro. Cancel it in your App Store or Google Play subscriptions first (see Support). Deleted accounts, signs and Pro benefits cannot be restored. Settings stored only on your phone are removed when you delete the app.

Deleting some data only

You can change your display name and avatar in Profile at any time, or email us to ask for specific data (for example your chat messages or stats) to be deleted without closing your account.